Taxes, Fees, Refunds & Service Charges Policy

Travel Outing

This Taxes, Fees, Refunds & Service Charges Policy forms an integral part of the Terms & Conditions and Refund Policy of Travel Outing and governs all airline ticket bookings, post-ticketing services, cancellations, refunds, exchanges, and special service requests made through www.travelouting.com (“Website”, “we”, “us”, “our”).

By accessing or using the Website and/or completing a booking, you acknowledge, understand, and agree to be bound by this Policy, the Terms & Conditions, and the Refund Policy collectively.

1. Final Pricing & Binding Charges

All prices displayed or quoted include:

Base airfare
Airline-imposed charges
Government-imposed taxes
Airport fees
Applicable service fees

You acknowledge that:

Prices may change until ticket issuance
Once payment is completed and a ticket is issued, the final total amount charged is binding
No price adjustment will be made due to later changes in taxes, fees, or fare rules

2. Government-Imposed Taxes & Fees (Non-Refundable)

Government-imposed taxes and fees are mandatory, collected on behalf of airlines, airports, and government authorities, and are subject to change without prior notice.

Applicable Taxes & Charges

Travel Facilities Tax
Applicable to flights routed to or from Alaska or Hawaii
Code: US – Amount: $9.90

U.S. Federal Segment Fee
Applicable per flight segment routed within the United States
Code: ZP – Amount: $4.50

U.S. Excise Tax
Applicable to all flights routed within the United States and the Canada/Mexico 225-mile buffer zone
Code: US – Amount: 7.50%

Passenger Facility Charge (PFC)
Airport improvement charge applied per itinerary
Code: XF – Up to $18.00

U.S. Passenger Civil Aviation Security Fee
Security screening fee per one-way journey
Code: AY – $11.20

U.S. International Transportation Tax
Applicable to flights routed to or from the United States, Puerto Rico, or U.S. Virgin Islands
Code: US – $19.70

U.S. Animal & Plant Health Inspection Service Fee
Applicable to international arrivals (except Canada)
Code: XA – $3.83

U.S. Immigration & Naturalization Fee
Applicable to international arrivals
Code: XY – $7.00

U.S. Customs User Fee
Applicable to international departures
Code: YC – $6.52

International Taxes & Airport Fees
Includes inspection fees, security fees, and airport-imposed charges based on international regulations
Amount varies – Up to $349.00 (approximate)

Government-imposed taxes are non-refundable, except where the airline or applicable law explicitly permits a refund.

3. Travel Outing Service Fees (Non-Refundable)

All service fees charged by Travel Outing are non-refundable under all circumstances, regardless of:

Ticket cancellation
Airline schedule change
Airline denial
Visa denial
Medical emergencies
No-show
Airline bankruptcy
Government restrictions

Online Booking Service Fees

$0.00 to $100.00 per passenger
Applies to U.S. Domestic and International bookings
Based on cabin type, itinerary complexity, airline, and fraud-risk routing

Passenger types include Adult, Child, Senior, Infant, Student, and Military.

Additional Service Fee Scenarios

Multi-city itineraries: up to $100.00 per passenger
Multi-airline or high-risk routes: up to $50.00 per passenger
Certain airlines: up to $40.00 per passenger
Nearby airport or alternative date search: up to $50.00
Fusion fares: up to $100.00
Contact Center bookings: $10.00 to $200.00
Senior citizens capped at $100.00
Premium service benefits may apply

All service fees may be converted into local currency and are subject to change without notice.

4. Refund Eligibility & Airline Rules

Most airline tickets sold through Travel Outing are non-refundable.

Refunds, future credits, or exchanges are possible only if:

The airline fare rules permit it
You are not marked as a “no-show”
A waiver is approved by the airline
The request is accepted by us

Approval of a refund does not guarantee the amount refunded.

5. Post-Ticketing Service Fees (Refund Policy Alignment)

Post-ticketing services are charged per passenger, per ticket, and are in addition to airline-imposed penalties.

Cancellation & Refund – Within 4 Hours

Agent Assisted Cancellation: Flat $25.00

Cancellation & Refund – 4 to 24 Hours

Ticket up to $300: $25.00
$301 – $400: $35.00
$401 – $500: $50.00
$501 – $750: $75.00
Above $750: 10% of gross ticket amount

Cancellation Beyond 24 Hours – Future Credit

Economy Class:
Domestic – $40.00
International – $40.00

Business / First Class:
Domestic – $75.00
International – $100.00

Cancellation Beyond 24 Hours – Refund

Economy Class:
Domestic – $100.00
International – $200.00

Business / First Class:
Domestic – $200.00
International – $200.00

Ticket Changes / Exchanges

Within 10 days of new travel date:

Economy: $125 (Domestic) / $200 (International)
Business / First: $200
Beyond 10 days:
Economy: $75 (Domestic) / $175 (International)
Business / First: $175

6. Special Services (Refund Policy Alignment)

All special services are request-based only and subject to airline approval.

Service fees apply for:

Medical cases
Bereavement
Duplicate bookings
Name correction or name change
Visa issues
No-show cases
Denied boarding
Routing changes
Unaccompanied minors

Special service fees are charged upon processing and are refunded only if the airline denies the request.

7. No-Show Policy

If you fail to check in or board your flight:

Your ticket may become entirely void
No refund or credit may be available
All service fees remain non-refundable
Airlines may cancel onward or return segments

8. Legal Consistency & Limitation

This Policy operates in conjunction with:

Terms & Conditions
Refund Policy
Airline fare rules
Applicable laws and regulations

In case of conflict, airline fare rules and applicable law prevail, followed by the Terms & Conditions.

9. Final Acceptance

By booking through www.travelouting.com, you confirm that you:

Have reviewed all taxes, fees, and service charges
Understand refund limitations
Agree that service fees are non-refundable
Accept that final pricing is binding